Effective Date: [April 3, 2026]
Introduction
SGX Mobility (“we,” “us,” or “our”) values the privacy of our partners. This Privacy Policy explains how we collect, use, and disclose information from drivers (“Drivers,” “you”) using the SGX Mobility Driver Application (the “App”). By using the App, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
To provide reliable transportation services, we collect several types of information:
Personal Identification: Name, email address, phone number, and government-issued ID (for background checks and verification).
Vehicle Information: Make, model, year, license plate, and insurance documentation.
Financial Data: Bank account or wallet details for processing payments and driver earnings.
Device Information: Device ID, model, operating system, and IP address for security and fraud prevention.
Location Data (Mandatory Disclosure)
SGX Mobility collects precise and approximate location data to enable trip tracking, navigation, and fare calculation.
Background Location: We collect this data when the App is running in the foreground (app open and on-screen) or background (app open but not on-screen) of your mobile device.
Purpose: Location data is used to:
Connect you with nearby ride requests.
Track trip progress for passenger safety and fare accuracy.
Calculate distance for earnings.
User Control: You may disable location tracking through your device settings; however, the App cannot function without these permissions as it is essential for ride dispatching.
Camera and Media Access
The App may request access to your camera and photo gallery to:
Allow you to upload a profile photo.
Submit photos of vehicle documents or inspection reports.
Upload proof of delivery or incident reports.
Data Sharing and Disclosure
We share your information only in the following ways:
With Riders: Your name, photo, vehicle details, and real-time location are shared with riders to facilitate pickups.
Legal Compliance: We may disclose data if required by law, such as for tax audits or police investigations.
Service Providers: We may share data with third-party vendors (e.g., payment processors, cloud hosting) who assist in our operations. We do not sell your personal data to third parties.
Data Retention and Security
We retain your data as long as your account is active. We use industry-standard encryption (HTTPS) to protect your data in transit.
Account and Data Deletion (Google Play Requirement)
We provide a transparent way for you to manage your data.
Web Request: You may request deletion of your account and all associated data by visiting our contact us page: https://sgxmobility.com/contact/.
CRM Request: You can contact our CRM (Customer Relation Management) team. The CRM team will help you delete your account/ data.
Note: We may retain certain data after deletion if required by law (e.g., for financial reporting or safety records).
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: [info@sgxmobility.com]
Website: https://sgxmobility.com/contact/